Use Cases Customer Feedback

Customer Feedback... too important to ignore

Start collecting feedback to get more insight into your audience and respond to their needs.

Customer feedback collection

Delight your customers

1. Configure

Create Feedback boards - either a general one, or multiple targetted ones - and configure so that customers can access it.

2. Share or embed

Make your Feedback boards available at your custom domain, or embed it within your existing website or app.

3. Start collecting!

Be notified each time you receive new feedback, or when you receive an emoji response on one of your posts!

The importance of customer feedback

The importance of listening to your customers is something we all know, but how often does it happen?

Your customers are the ones that decide whether your product succeeds or fails. If you don’t pay attention to what they have to say, you risk losing their loyalty – and their business. That’s why it’s so important to collect customer feedback, understand what they want, and respond to their needs. With LoopedIn, you can do exactly that.

Customers give you feedback on things you didn’t even realize were wrong with it or things they don’t like. You can also find out how satisfied they are with your product, when you should schedule updates, and get more insight into your audience in general. And we’re here to help you get that information.

Popular features for feedback

Feedback

Create feedback boards and collect responses.

Sentiment Analysis

Auto-analyze feedback as positive, neutral or negative.

Custom Domains

Add your own custom domains to host your roadmaps, ideas & feeds.

Private Boards

Keep boards private for sensitive or internal matters.

Widgets

Customise and embed widgets in your own website and apps.

Notifications

Send email notifications about new ideas, feedback, updates and more.

Voting

Enable voting to validate ideas and understand customer demand.

Comments

Build a community & communicate directly with your customers.

Following

Keep followers notified on progress and updates.

Emoji Responses

Quickly collect feedback through interactive emoji responses.

Whitelablleing

Default app colors, custom fonts, logos, favicons plus loads more.

Custom Fonts

Mirror your own branding through custom fonts.

Integrations

Integrate with popular apps such as Jira, Intercom & Zapier.

API

Interact with our open API to create content, view details and more.

Custom Categories

Build your own workflows through custom categories.

Copy & Duplicate

Copy and duplicate content for easy management.

Data Exports

Export your content to CSV for additional data processing.

Translations

Simple translations for all public-facing pages.

WYSIWYG Editor

Flexible content editing that supports HTML, images, video and more.

Video Embedding

Embed hosted videos to create engaging content.

Attachments

Add attachments to share files, PDFs, wireframes and more.

Get started for free

No credit card required

Create your public board in seconds
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