Feedback
Changelogs
Roadmaps
Articles
Knowledge Base
RoadmapCustomer Feedback... too important to ignore
Start collecting feedback to get more insight into your audience and respond to their needs.
Delight your customers
Create Feedback boards - either a general one, or multiple targetted ones - and configure so that customers can access it.
Make your Feedback boards available at your custom domain, or embed it within your existing website or app.
Be notified each time you receive new feedback, or when you receive an emoji response on one of your posts!
The importance of customer feedback
The importance of listening to your customers is something we all know, but how often does it happen?
Your customers are the ones that decide whether your product succeeds or fails. If you don’t pay attention to what they have to say, you risk losing their loyalty – and their business. That’s why it’s so important to collect customer feedback, understand what they want, and respond to their needs. With LoopedIn, you can do exactly that.
Customers give you feedback on things you didn’t even realize were wrong with it or things they don’t like. You can also find out how satisfied they are with your product, when you should schedule updates, and get more insight into your audience in general. And we’re here to help you get that information.
Popular features for feedback
Create feedback boards and collect responses.
Auto-analyze feedback as positive, neutral or negative.
Add your own custom domains to host your roadmaps, ideas & feeds.
Keep boards private for sensitive or internal matters.
Customise and embed widgets in your own website and apps.
Send email notifications about new ideas, feedback, updates and more.
Enable voting to validate ideas and understand customer demand.
Build a community & communicate directly with your customers.
Keep followers notified on progress and updates.
Quickly collect feedback through interactive emoji responses.
Default app colors, custom fonts, logos, favicons plus loads more.
Mirror your own branding through custom fonts.
Integrate with popular apps such as Jira, Intercom & Zapier.
Interact with our open API to create content, view details and more.
Build your own workflows through custom categories.
Copy and duplicate content for easy management.
Export your content to CSV for additional data processing.
Simple translations for all public-facing pages.
Flexible content editing that supports HTML, images, video and more.
Embed hosted videos to create engaging content.
Add attachments to share files, PDFs, wireframes and more.
Collect customer feedback, build roadmaps and share announcements.
- Headway (Changelogs)
- Upvoty (Idea Voting)
- ProdPad (Roadmaps)
- AnnounceKit (Announcements)
- Trello (Kanban)
- Ideanote (Idea Voting)