Listen to your customers, understand your CSAT

Collect and manage customer feedback, respond to customer queries and understand how your customers really feel.

Customer feedback tool

1. Collect Customer Feedback

Give your customers a voice by creating and sharing Feedback boards to collect feedback on products, features and more.

  • Feedback Boards
  • Private Boards
  • Voting
  • Widgets
Product roadmap tool
arrow-connector
roadmap connector
Push ideas to roadmap

2. Understand Your Customers

Understand what customers really feel about your posts and updates by allowing them to respond with emoji reactions or anonymous comments.

  • Emoji Responses
  • Anonymous Feedback
  • Commenting
arrow-connector
roadmap connector

3. Dashboards & Sentiment Analysis

Quickly understand how you're performing with your customers through our Feedback Dashboard and Sentiment Analysis to automatically detect positive, negative and neutral feedback.

  • Feedback Dashboards
  • Analytics
  • Sentiment Analysis
  • AI Tools
Build product roadmaps

Powerful features to manage your Feedback

Feedback

Create feedback boards and collect responses.

Sentiment Analysis

Auto-analyze feedback as positive, neutral or negative.

Custom Domains

Add your own custom domains to host your roadmaps, ideas & feeds.

Private Boards

Keep boards private for sensitive or internal matters.

Widgets

Customise and embed widgets in your own website and apps.

Notifications

Send email notifications about new ideas, feedback, updates and more.

Voting

Enable voting to validate ideas and understand customer demand.

Comments

Build a community & communicate directly with your customers.

Following

Keep followers notified on progress and updates.

Emoji Responses

Quickly collect feedback through interactive emoji responses.

Whitelabelling

Default app colors, custom fonts, logos, favicons plus loads more.

Custom Fonts

Mirror your own branding through custom fonts.

Integrations

Integrate with popular apps such as Jira, Intercom & Zapier.

API

Interact with our open API to create content, view details and more.

Custom Categories

Build your own workflows through custom categories.

Copy & Duplicate

Copy and duplicate content for easy management.

Data Exports

Export your content to CSV for additional data processing.

Translations

Simple translations for all public-facing pages.

WYSIWYG Editor

Flexible content editing that supports HTML, images, video and more.

Video Embedding

Embed hosted videos to create engaging content.

Attachments

Add attachments to share files, PDFs, wireframes and more.

Get started for free

No credit card required

Create your public board in seconds
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